Postal & Communications

Accent has worked in the postal sector for many years. Our work encompasses both qualitative and quantitative studies for postal providers, regulators and consumer bodies.

Projects have examined both postal services and the Post Office network from both the customer and provider viewpoint.

Areas of Expertise:

  • Stated Intention
  • Stated Preference
  • Pricing
  • Customer experience

For more information please contact either of the following:
Alison Lawrence, Director
Rob Sheldon, Managing Director